Better together: The true power of Unified Communications-as-a-Service explained
A few years ago, experts were touting unified communications as a service (UCaaS) as the next big thing in connectivity. The technology, which provides voice, messaging and videoconferencing from the...
View ArticleUnified communications needs to be taught, not just deployed
Versatility is the selling point for unified communications: the technology lets users correspond in a number of ways (office phone, tablet, smartphone, through calls, emails, texts and...
View ArticleWelcome to the firm! Now, about your phone . . .
For many organizations, the issue of onboarding new talent can be seen as a necessary evil in helping ensure their respective success as productive staff and team members. It’s a process the average...
View ArticleUse these ideas to kick-start a UC project for citizens
Unified communications is breathing new life into rural communities across Canada and the U.S., as governments explore how they can leverage these tools to better serve their constituents. In a recent...
View Article3 unified communications gurus give their top tips for CIOs
Avaya Inc. made some noise at the end of last year by rebranding its unified communication and collaboration (UC&C) strategy around engagement, user experience and business value. But a recent...
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